AI (Artificial Intelligence) isa hot topic at the moment, and a technology that is rapidly growing in ability all the time, thanks to new research and advancements.
Many of us come across AI every day, whether it’s an AI chatbot on a website that’s helping you find what you need, or an AI voice assistant on your mobile phone that can be called on at any time and used.
One of the most common AI, however, is the one that Amazon uses.
Known as Alexa, Amazon has been using this AI virtual assistant since 2014, and is constantly improving its abilities to help users with the use of machine-learning.
Alexa is available in a wide range of different Amazon products, where it helps users in various different ways.
In our fascinating guide below, we’ve got a complete breakdown of the AI that Amazon uses, with a full explanation of what
On top of that, we’ll look at
What AI Does Amazon Use?
To begin with, let’s go more in-depth on the question that we touched on in the introduction.
Amazon is one of the largest companies in the world, and one that almost everyone will have heard of.
They’ve built an enormous empire off the back of offering online shopping, and now they make movies and TV shows, have their own physical grocery and book stores, offer cloud-based web services, and much more.
However, they also offer a wide range of personal assistant devices that use their AI, Alexa.
Known as Echo and
With the use of Alexa, users can ask for music to be played, ask for news and updates, control their smart home easily, and much more, all with just the use of their voice.
By speaking to
Alexa was first released in 2014, but the AI technology dates back before then.
Alexa was actually developed from a predecessor known as “ivona”, which was created in Poland.
In 2013, Amazon bought the rights to Ivona, and then developed their own AI from it, launching
What Was The First Device To Use Amazon AI?
By now, after Alexa has been available for 8 years and counting, there are loads of Amazon products and devices that are
It all began with the 1st Generation model of the Amazon Echo, which was a smart speaker with a tube-like appearance released in March 2014.
A smart speaker is a special type of loudspeaker that receives voice commands, allowing for hands-free activation of various tasks.
When work began on the Amazon Echo in 2011, it was only to be a smart speaker, but the addition of an ever-improving
The issue, however, was that people weren’t buying smart home devices back then as much as they do now.
The Amazon Echo received a smaller, spin-off version in 2016, which was known as the Amazon Echo Dot. Rather than being a large tube, this was a small model about the size of a hockey puck.
However, it still offered all the same features as the main Echo, including the
As time went on, more and more Amazon Echo products would be released, each with different appearances and abilities. Amazon’s
Alexa is said to have more than 90,000 functions (also called “skills”) available, and users can download the ones they want from the Alexa app.
Alexa has the ability to directly stream music and media, allowing you to play songs on command from your
Thankfully, this isn’t just limited to Amazon Music, but many other music streaming services, such as Spotify premium, Apple Music, iHeartRadio, Pandora, and more.
With that being said, not all of these are available on every
Users can get
Sending Messages And Calls
Alexa also has the ability to send messages in a few different ways.
If a user wants to send a message to another person’s
As for sending typed messages, though, this can only be done from the
Alexa can also inform users about traffic conditions, and assist with directions.
Users can also receive sports updates from Alexis.
They can be especially catered to the user if they add their sports teams of choice in the Sports Update section of the
Alexa also has the ability to order take-out food for users, with various different food ordering services supported by the device, such as GrubHub and Domino’s Pizza.
Users can also connect their
For example, a user could then ask
Alexa can also set a timer when asked.
Users can also ask
How Does An
Alexa Command Work?
When a user gives a command to
The Wake Word
Invocation Name Or Utterance
Alexa then listens out for an invocation keyword from the user that will trigger the specific skill required for the action.
Alexa will also listen for utterance phrases.
Fulfilling The Command
Alexa will then fulfill the command. If the user has asked a question,
Alexa also sends instructions to the cloud-based
Alexa uses ML (machine-learning) to improve, which is where it tracks data to help learn from its mistakes, as well as track human data to learn how users are likely to act.
Amazon’s AI is